Phones answered 24/7 for Staten Island
Flood and Water Damage Restoration in Staten Island, NY
Detached houses, shore blocks and older homes on the hills. We pump out flooded basements, dry storm damage and clean up after fires.
- Answering 24/7
- Storm and flood jobs
Staten IslandShort answer
On Staten Island most restoration calls are about houses rather than apartments: basements that flooded in heavy rain, storm damage along the east and south shores, and burst pipes in winter. Keep out of a flooded basement until the power is off, photograph the water line, and call. Fire and smoke cleanup in houses is the other common call.
Staten Island at a glance
- Buildings we work in
- Detached and semi-detached houses, townhouses and small apartment buildings
- Calls that come up often
- Basement flooding, storm damage, burst pipes, house fires, mold
- Where crews come from
- Our service office on West 100th Street in Manhattan
- Storm claims
- Wind damage and flood damage recorded separately for your insurers
Local conditions
Storms, rain and drainage on Staten Island
Staten Island has had some of the city’s worst storm losses, and it has also built drainage that other boroughs do not have. Both matter on a restoration job, because they decide whether a basement took rain, groundwater or surge, and which policy covers it.
What that means on a job: on Staten Island we ask where the water came from before we ask how much there is. Rain through a roof, surge from the shore and groundwater through a foundation are covered differently and dried differently, so the first photos and readings separate them, and salt water gets rinsed out of walls before any drying starts.
Sandy killed 44 New Yorkers, 24 of them on Staten Island.
Source: brooklyn.news12.comIda dropped nearly 9 inches of rain on parts of Staten Island.
Source: boston.comStaten Island’s Bluebelt drainage system routes runoff through natural corridors and was expanded after Sandy.
Source: newjersey.news12.comBuildings and blocks
Shore blocks, North Shore hills and mid-island basements
Along the east and south shores, in Midland Beach, New Dorp Beach, Oakwood Beach and Tottenville, houses sit on low ground near the water. Storm surge, flooded crawl spaces and basements, and wind damage to roofs and siding are the main jobs, with salt water adding to what has to be removed.
The North Shore, around St. George, Stapleton and West Brighton, has older frame houses and small apartment buildings on hills, where burst pipes in winter, roof and window leaks and plaster ceiling damage come up more than flooding.
Mid-island neighborhoods have newer houses with finished basements, where sump pump failures, appliance leaks and water heater failures are typical, along with the mold that follows when a basement stays damp.

Most requested
Services people in Staten Island call us for most
- Flood Damage RestorationSurge and rain flooding on the shore
- Basement Flooding CleanupFinished basements and crawl spaces
- Storm Damage RestorationWind-driven rain and fallen trees
- Burst Pipe Water DamageFrozen lines on outside walls in winter
- Fire Damage RestorationHouse fires, from board-up to rebuild
- Mold RemediationBasements that stayed damp after water
Questions
Questions from Staten Island
Wind and rain through a damaged roof usually are; rising flood water usually needs flood insurance. We keep separate records.
Yes, then dry it and check the framing and insulation above it.
Yes, from board-up and water removal through cleaning and rebuild.
We show you where the water came in. Drainage and backwater valves are the usual fixes.
One number for water, fire and mold
Water in the house on Staten Island? Call.
We answer around the clock and bring pumps and drying equipment.
Tell us the address and what you see, and we will tell you the first step.