Service office
Manhattan service office
Where calls are dispatched from and where our New York crews start.
- Address
- 31 W 100th St, New York, NY 10025
- Phone
- (332) 220-0870
- Hours
- Open 24 hours, seven days a week
A person answers, 24 hours a day
Call Accurate WFR: Phone, Hours and Offices in New York, NY
One number for water, fire, smoke and mold, answered day and night. Here are both offices and how to find them.
West 100th StreetOur offices
Two offices, one number
Call either way. The person who answers can send a crew and answer questions about a job in progress.
Head office
Head office in Schenectady
Our head office. The same number reaches both.
- Address
- 584 Consaulus Ave., Suite C, Schenectady, NY 12306
- Phone
- (332) 220-0870
- Hours
- Open 24 hours, seven days a week
When you call
What we ask, and what helps
When you call, we ask where the water, smoke or mold is now, whether anything is still running, and whether the power is on in the affected rooms. Then we tell you what to do in the next few minutes and give you an arrival window.
It helps to have the address and apartment number, the super’s or managing agent’s number if you are in a building, and your insurer’s name if you already know it. If every one of our crews is committed, we say so and your call may be forwarded to another trusted restoration company nearby so you are not left waiting.
Questions about reaching us
Yes. A person answers 24 hours a day, including weekends and holidays.
Call first. Crews are usually out on jobs, so the phone is the fastest way to reach us.
We work by phone, because every job starts with questions that are faster to answer in a call.
Call and tell us the address. If it is beyond our reach, we say so on the call.
One number for water, fire and mold
Call now. A person answers.
Tell us what happened and we will tell you the first step.
Answering now, 24 hours a day(332) 220-0870Call now
Tell us what happened and where the water or smoke is now. We will tell you what to do in the next few minutes and when a crew can be there.