Phones answered 24/7 for Queens
Basement Flooding and Water Damage Cleanup in Queens, NY
Detached houses with finished basements, garden co-ops, apartment towers and the beach blocks of the Rockaways. We handle the water, the smoke and the rebuild.
- Answering 24/7
- Basement and sewer jobs
QueensShort answer
In Queens the call is most often about water below grade: a finished basement or basement apartment that flooded in a downpour, or a floor drain that pushed sewage back into the house. Get everyone out of a basement that is filling, keep away from outlets, and call. Fires and battery fires in homes and shops are the other common call.
Queens at a glance
- Buildings we work in
- Detached and attached houses, garden co-ops, elevator buildings and small shops
- Calls that come up often
- Basement flooding, sewer backups, burst pipes, kitchen and battery fires
- Where crews come from
- Our service office on West 100th Street in Manhattan
- Safety first
- Nobody goes into a flooding basement until the water stops and the power is off
Local conditions
Why basements come first in Queens
Much of Queens is one and two family houses with basements, and that is where storms do the most harm. The two storms below changed how everyone here thinks about water, and they are why our first question on a Queens call is whether anyone is below grade.
What that means on a job: a Queens basement call starts with safety questions, not equipment. Is anyone still below grade, is water still rising, and is the power off? Once it is safe, we treat rain and sewer water as contaminated, cut drywall above the water line, and dry the slab properly, because a basement closed up damp in August is a mold job by October.
Ida killed at least 13 people in New York City, 11 of them in flooded basement apartments; victims were in Woodside, Hollis, Flushing and Jamaica in Queens.
Source: adn.comMore than 100 homes burned in Breezy Point during Sandy when floodwater reached electrical wiring.
Source: cbsnews.comBuildings and blocks
Basement houses, garden co-ops and the Rockaways
Southeast Queens, around Jamaica, Hollis, St. Albans and Queens Village, is mostly one and two family houses with finished basements, and those basements take water when heavy rain overwhelms the drains. The work there is pump-out, flood cuts in the basement drywall, and drying the slab before anything goes back.
In Woodside, Jackson Heights, Elmhurst and Flushing, older apartment buildings and garden co-ops sit beside attached houses, so leaks travel between units and basements share walls. Flushing’s busy commercial blocks also bring restaurant kitchen fires and smoke that reaches the apartments above.
On the Rockaway peninsula and in Breezy Point, homes sit a few blocks from the ocean and the bay. Salt water flooding, wind-driven rain and storm damage are the concern, and salt left in walls is why we remove more there than we would after a fresh water leak.
Neighborhood pages
Most requested
Services people in Queens call us for most
- Basement Flooding CleanupFinished basements and basement apartments
- Sewage Backup CleanupFloor drains that surcharge in heavy rain
- Flood Damage RestorationBeach blocks and low ground after a storm
- Kitchen Fire CleanupHome and restaurant kitchen fires
- E-Bike and Lithium Battery Fire CleanupBattery fires in homes and shops
- Mold Prevention After Water DamageBasements that stay damp after a flood
Questions
Questions from Queens
Not until the water has stopped, the power is off and the space has been cleaned and dried. We tell you when it is.
Water from outside usually needs flood insurance, and sewer backups need a separate endorsement. We document both kinds.
Yes. Coastal jobs get extra rinsing and removal because of salt water.
Yes, with work scheduled around your hours where we can.
One number for water, fire and mold
Basement filling or smoke in the house? Call.
If water is rising in a living space, call 911 first. Then call us and we will start the cleanup.
Tell us the address and what you see, and we will tell you the first step.